Skills
A comprehensive overview of my professional skills, tools, and areas of expertise.
Professional Expertise
Core areas where I deliver value
Service Management
Project Management
Supplier Management
Customer Relations
Frameworks & Methodologies
ITIL Frameworks
Agile / Scrum
Lean
Domain Knowledge
Service Delivery — Workspace
Service Delivery — Mobile
Technology & Tools
Microsoft O365 Azure Cloud Unified Communications Data analysis and reporting TOPdesk ServiceNow
General Skills
Relationship Management
Risk Management
Customer Satisfaction
Budgeting
Soft Skills
Communication 90%
Teamwork 80%
Leadership 75%
Conflict Resolution 90%
Additional Knowledge
Government and policy advising Planning Organization
Interested in My Background?
Take a look at my full career timeline or reach out to discuss how I can contribute to your organization.