Service Management Professional
Daan Timmer
8+ years in IT service management. Driving efficient service delivery, managing suppliers, and improving digital workspace services at the Municipality of Amsterdam.
About Me
I've been working as a Service Manager in the IT industry for more than eight years. I've always been driven by a deep commitment to making my clients' experiences the best they can be.
My focus has been predominantly in the realm of delivering and managing Digital Workspace Services, with internal and external suppliers at the Municipality of Amsterdam.
Learn more about meExpertise
Core areas where I deliver value
Service Management
With my extensive experience, I've successfully improved customer experiences and increased business efficiency.
Project Management
Utilizing my skills in Project Management, I've effectively guided teams to accomplish objectives and exceed project deliverables.
Customer Relations
Through my experience in Customer Relations, I positively impact client satisfaction and foster productive partnerships.
Supplier Management
With my combined skills in Supplier Management and Negotiation, I enhance delivery processes and secure beneficial agreements.
Skills & Tools
Recent Experience
(Senior) Service Manager
Municipality of Amsterdam
Service Delivery Manager
Municipality of Amsterdam
Service Manager
Municipality of Amsterdam
Certifications & Education
Professional certifications and degrees
Let's Connect
Interested in discussing opportunities or just want to say hello? I'd love to hear from you.
Get in Touch